Warranty Policy

Thank you for choosing Chic.

At Chic, we stand behind the quality of our products. To give you complete peace of mind, we offer a 1-Year Color Warranty on eligible stainless steel items, allowing you to shop with total confidence.

Warranty Period
Eligible products are covered by a full 1-year warranty against discoloration, starting from the date you receive your order.

Eligible Products
This warranty applies exclusively to stainless steel items.

What Is Covered
The warranty covers:
-Discoloration resulting from normal daily wear.
-Manufacturing defects related to the color or protective coating of the product.

What Is Not Covered
The warranty does not cover:
-Plated products or any items not explicitly specified as covered by warranty.
-Breakage, damage, or structural defects caused by misuse or accidental damage.
-Scratches or surface damage resulting from hard impacts or heavy friction.
-Any alterations or repairs made outside of Chic.
-Damage caused by improper use or failure to follow product care instructions.

Care Instructions
Our stainless steel products are crafted for everyday wear and feature high resistance to water and daily elements.
While they can withstand occasional exposure to fragrances, we recommend avoiding direct and repeated contact with perfumes or high-alcohol products to preserve their original shine and luster over time. Additionally, store your accessories in a dry place when not in use, and gently wipe them with a soft cloth periodically to keep them looking their best.

How to Claim Your Warranty
If you experience an issue covered under warranty, please contact us through our official support channels and provide the following:
Your Order Number.
A clear photo of the item showing the issue.
A brief description of the problem.
Our team will review your claim and get back to you as quickly as possible.

General Terms
Chic reserves the right to inspect the product prior to approving any warranty claim to ensure fair compliance with our policy.